Shipping Options
We offer a range of shipping options to meet your needs:
- Standard Shipping: Affordable and reliable delivery, usually within 3 business days.
- Express Shipping: Get your order faster with delivery in 2 business days.
- Free Shipping: Available on orders over 6000 , within India.
Delivery Times
- Domestic Orders: Estimated delivery within 10 days
- International Orders: Estimated delivery within 20 -30 business days, depending on the destination.
Please note that delivery times may vary due to factors such as location, customs processing, and holidays.
Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress via our shipping partner’s website or through our order tracking page.
Shipping Charges
Shipping costs are calculated at checkout based on your location and the shipping option selected. Free shipping is available for eligible orders.
Important Notes
- Orders are processed and shipped on business days (Monday to Friday, excluding holidays).
- Please ensure your shipping address is accurate to avoid delays or additional fees.
- Customs duties or taxes for international orders may apply and are the customer’s responsibility.
Refund and Returns Policy
At Loyal Life Care Pvt Ltd we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your product, we’re here to help.
Returns
- Eligibility: You may return any unopened and unused product within 30 days of purchase for a full refund or exchange. Products must be in their original packaging and condition.
- Non-Returnable Items: Opened or partially used products, promotional items, and free gifts are not eligible for return unless the product is defective or damaged.
Steps for Returning a Product
- Contact Us: Email or call our customer service team at to initiate a return. Please include your order number and the reason for return.
- Receive Authorization: Our team will provide a return authorization and detailed instructions on how to proceed.
- Ship the Product: Package the item securely and send it to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Processing Time: Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed within 5–7 business days and will be credited to your original payment method.
- Shipping Costs: Original shipping fees are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect product).
Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost to you.
Exchanges
Exchanges are available for unopened and unused products. Please contact us to discuss your needs, and we’ll guide you through the process.
Contact Us
If you have any questions or need assistance with a return or refund, please reach out to our friendly customer service team at:
- Email: loyallifecare1@gmail.com
- Phone: +91 87780 67019
Your satisfaction is our priority, and we’re here to ensure a seamless experience. Thank you for choosing [Your Company Name]!
Note: This policy is subject to change without prior notice. Always review our most up-to-date return and refund terms before initiating a request.
